Privacy Policy

Last Updated: December 2024

SIA "ARCANA Tech" ("we", "us", or "our") operates PalacesInsider.com. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

By using our website, you consent to the practices described in this policy.

1. Data Collection

We collect information you provide directly when contacting us, subscribing to newsletters, or using our services. This may include your name, email address, phone number, and travel preferences.

We automatically collect technical data such as IP addresses, browser type, device information, and pages visited to improve our website functionality and user experience.

All data collection is limited to what is necessary for providing our services and improving your experience on PalacesInsider.com.

2. Cookies Usage

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device.

Essential cookies are necessary for website functionality. Analytics cookies help us understand how visitors interact with our site. You can control cookie preferences through your browser settings.

By continuing to use our website, you consent to our use of cookies as described in this policy.

3. Analytics and Third-Party Services

We use analytics services to monitor website performance and user behavior. These services may collect data about your visits, including pages viewed, time spent, and navigation patterns.

Third-party service providers may have access to your data solely to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to maintain data protection standards.

Your data is stored on secure servers and retained only as long as necessary for the purposes outlined in this policy.

5. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights regarding your personal data:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

When data is no longer required, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

You may request information about our data retention practices by contacting us using the details below.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers.

By using our website, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

We comply with applicable legal frameworks governing international data transfers, including Standard Contractual Clauses where required.

8. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

SIA "ARCANA Tech"

Rūpniecības iela 34A – 3A
Rīga, LV-1045, Latvia

Phone: +371 67 294 815

Email: info@palacesinsider.com